Focusing on Preventative Care
Observer was the missing link for the Trust’s Network Services Department. Since implementing the automated troubleshooting – the team has increased proactive maintenance by 20 percent. Most importantly, the network manager saw a complete return on investment within 24 months.
“There have been no issues with Observer,” stated Galsinh. “The training and consultancy we received as part of the package was top class and has set the team up to maximise the benefits of Observer. The technical teams at Network Instruments and UK Netcom have also proven to be extremely knowledgeable and any queries have been answered quickly and efficiently.”
Additional probes have already been purchased to gain further insight and visibility into the network and to ensure that all remote sites can be monitored easily from a central point. Moving forward, Leeds Partnerships NHS Foundation Trust is considering the use of other Network Instruments solutions to benefit the management and efficiency of the Trust.
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About Leeds Partnerships NHS Foundation Trust |
The Trust provides specialist mental health and learning disability services to over 572,000 adults within the Leeds metropolitan boundary. Each day the organisation provides help to over 2,000 people.
Service users are at the heart of the organisation. The Trust constantly strives to provide the best possible care and support, working closely with related organisations to provide effective, accessible and modern mental health and learning disability services. Working in partnership with local communities, the Trust’s core purpose is to provide the best mental health services available to the people of Leeds.
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