Comprehensive Application Performance
and Problem Resolution

It’s no longer the network—it’s the application. Network managers and engineers are switching their focus from network performance issues to application problems. Whether it’s custom applications, VoIP traffic, or HTTP, Network Instruments provides comprehensive application analysis, allowing for rapid problem resolution and long-term planning.

Network Instruments is the only monitoring company to fully integrate application performance management into its entire line of monitoring solutions.

Network Instruments Application Analysis allows you to:

• Monitor application response times and latency
• Gain in-depth information for business-critical applications
• Monitor server delay
• Isolate transaction issues
• Track multi-tier applications
• Generate corporate-wide reports on application use

Track Application Response Time
and Performance Degradation

Measuring and monitoring application response time is critical in today’s on-demand environment. Fortunately, Network Instruments Observer provides response time data for thousands of standard and user-defined applications. Understand application performance enterprise-wide or focus on specific locations with the Observer Reporting Server. Our solutions also provide historical views to measure response time degradation and better plan for future updates.

Our Connection Dynamics view is especially useful in applications like VoIP that depend on more than one connection. For example, if VoIP analysis indicates call-setup time is increasing, Connection Dynamics will show whether the client or the call manager is causing the problem. With Observer it’s easy to pinpoint the exact cause of application slowdown.

Measure Performance Degradation
Server latency, transaction issues, network delay—all of this impacts application availability. Observer provides detailed metrics that allow you to pinpoint the exact cause of bottlenecks or slowdowns—ensuring a faster time to resolution.

Unmatched Application Detail

Sometimes response time is not enough to accurately troubleshoot performance problems. We go beyond tracking response times to provide detailed application-specific performance metrics. Observer has hard-coded knowledge of how applications are monitored and how clients and servers communicate. Utilize Observer’s application and server discovery, obtain error statistics, and gain up-to-the-minute application performance metrics for common applications including:

• Citrix
• DNS
• and more
  

For those wishing to focus on the infrastructure level, our Link Analyst monitoring solution uses WMI and SNMP to monitor Active Directory servers, Host Resources, Internet Information Services (IIS) servers, and more.

Solve Transaction and Multi-Tiered Application Issues

Observer's Application Analysis makes it easy to pinpoint transaction problems. Observer provides unique views of system conversations for instant identification of abnormal response times. For example, retransmissions and lost packets are flagged for quick identification.

Find problems caused by network congestion, fragmentation, and packet loss by isolating transaction problems, delay, and intermittent connectivity.

Observer’s application performance tools provide insight into complex applications which may involve routers, switches, load balancers, and multiple servers. Its MultiHop Analysis tool answers the critical question, “Is it the access layer, the core, or my service provider?” by starting and automatically synchronizing simultaneous packet captures from different network segments.

Aggregate Application Reporting for the Enterprise

Does the call center have enough bandwidth to run their applications? Is the new CRM package slowing your servers? Observer provides large-scale, network-wide reporting with the unique ability to drill down from the report to begin immediate problem resolution. Use this data to gauge long-term application use, monitor trends, and segment application health by location or department.

New! Now with ORS NetLive receive real-time application health on a global scale. NetLive provides 20-second resolution on top applications, response times, and other critical network and application metrics. Organize reports by business group and allow anyone in your organization to access via secure login.

Become Your Network’s Forensic Expert with Stream Reconstruction

When troubleshooting application problems, it is often important to know what file was accessed, what spreadsheet sent, or what webpage viewed. Observer’s Stream Reconstruction allows you to do exactly that, by capturing and recreating web pages, e-mails, and more, exactly as they were viewed. Use Observer to recreate:

• Web pages (including images)
• E-mails
• Documents
• Instant messages

Manage Application Rollouts

Measure twice, cut once. Too often organizations roll out applications without adequate testing. With Observer it is simple to test and review application impact before deployment. Observer offers on-board tools to conduct network assessments, identify potential deployment obstacles, and make configuration adjustments. Use Observer’s predictive expert to forecast the impact of new applications on current bandwidth conditions.