Customer Testimonials

NETWORK ADMINISTRATORS THAT HAVE EVALUATED BOTH OBSERVER AND SNIFFER AGREE – OBSERVER IS THE STRONGER RETURN ON INVESTMENT

"I had used the Sniffer product for three years and became frustrated with the non-competitive, enormously high price they have for the product. After reading reviews on Observer, I decided to learn more. I've been a solid Observer user for the past two years. Observer not only competes head-to-head with Sniffer it also beats Sniffer in many categories. Many features you would normally pay extra for with Sniffer are included with Observer. For example, we needed a network analyzer to help deploy our WLAN; Wireless support is included with Observer where as with Sniffer it was an additional cost. The filtering options available in Observer are better than Sniffer - Observer's filters are more graphical and more intuitive. Probes are simple to add and with Network Instruments' Distributed Network Analysis architecture out staff could install Observer on PCs remotely. With Sniffer, I had to physically move hardware when I needed to switch segments.  When you throw in the price difference, Observer wins hands down."
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– Christian Wilson, Network Administrator, Select Comfort

“Sniffer was immediately out-of-budget and the sales process was very complicated – I needed something fast. Observer offered the most value which made it easy to convince the VP of Finance that Observer was the best deal.”
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– Nellie Shelton, Systems and Network Administrator, Presbyterian College

“Our network problems were becoming more and more complex. We were trying to get rid of viruses, eliminate network chatter, free up bandwidth – it was all becoming too time consuming. But I wasn’t sure if the department could invest in any more software. Sniffer was way outside my price range; I could not justify that cost internally. Observer has the perfect price. Network Instruments also offered me a two week evaluation copy to make sure I was getting what I needed.”
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– Mesmak “Mark” Giorgis, Network Administrator, Long Beach Transit

“Observer is the most feature-rich product on the market. The price is on target. And every subsequent release gets better while a lot of the other products are stagnating. Network Instruments is devoted to developing products that will continue to perform for tomorrow’s network configurations.”
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– Chris Berry, President, PC Fix, Inc.

“The ability to monitor wired and wireless in one product has made me a more effective network manager. Relative to other products, Observer is a small investment for the capabilities it provides.”

– Bob Babb, Network Manager, Union College