TR02 - TCP/IP Network Analysis using the Observer® Analyzer
This 2 day course covers issues and protocols in the TCP/IP environment. Students learn to troubleshoot common problems at all layers of the TCP/IP stack. Students also learn to examine, and analyze components using a network analyzer.

Students learn to:
 • Effectively manage and troubleshoot TCP/IP environments
 • Analyze the operations of the TCP layer and look for clues that lead to solutions
 • Utilize knowledge of the functions of important upper-layer protocols to analyze trace files for erroneous conditions and understand how to correct them
 • Draw conclusions regarding problems revealed in network analyzer traces

Prerequisite: TR01

2 Days, $1295

Objective:
Manage and troubleshoot TCP/IP environments. Know how IP addressing provides for the delivery of packets to the intended destination address. Know how to use the significant bits and bytes in the protocol headers to assist in troubleshooting. Analyze the operations of the TCP layer and look for solutions. Understand the functions of important upper-layer protocols to analyze trace files for erroneous conditions and solve them. Develop conclusions based on problems identified in the Expert Application.

Course Agenda - Day 1
• Internet Protocol Suite (Background, RFCs, TCP/IP suite, Addressing)
• Network layer protocols
• IP [Internet Protocol] (IP functions and addressing)
• Sub netting and subnet masks, IP routers, IP Type of Service,
• IP fragmentation and reassembly, IP options and common problems
• Troubleshooting IP with a network analyzer
• Voice Over IP (VoIP)
• ARP and Reverse ARP [Address Resolution Protocol] (Frame formats)
• DHCP [Dynamic Host Configuration Protocol] (Options and frame format)
• Internet Gateways (Routing algorithms – static and dynamic
• Vector distance and link state routing
• RIP [Routing Information Protocol] (Slow Convergence)
• OSPF [Open Shortest Path First] (Frame formats and message types)
• ICMP [Internet Control Message Protocol] (ICMP message formats)
• Network layer symptoms and diagnoses

Course Agenda - Day 2
• Transport layer protocols
• TCP [Transmission Control Protocol] (Functions of TCP, TCP header fields)
• TCP ports and sockets, common ports,
• 3 Way Handshake( Starting a connection, Flow control, Sliding Window)
• Adaptive retransmission, Closing TCP connections, Optimizing segment sizes
• Common TCP problems and troubleshooting tips
• Windows 2000 TCP stack, Selective Acks and Window Scaling
• User Datagram Protocol [UDP] header
• Application layer protocols that use TCP
• Telnet (Assigned Telnet options and negotiation process)
• Local versus Remote Echo
• FTP [File Transfer Protocol] (FTP commands and reply codes)
• SMTP [Simple Mail Transfer Protocol] (SMTP commands and reply codes)
• Application layer protocols that use UDP
• TFTP [Trivial File Transfer Protocol] (TFTP transfer types and TIDS)
• SNMP [Simple Network Management] (SNMP model and messages)
• The SNMP MIB structure
• MIB objects
• RMON MIB Structure
• DNS [Domain Name System] (Resolving names, compression and caching)
• DNS message format


feedback                    terms/privacy                    corporate info