This two-day course is geared to teach students solid VoIP network management and troubleshooting skills using the Observer network analyzer.
Objectives
This course combines both lecture and labs to focus on VoIP architecture, protocols, troubleshooting, and analysis. This course provides the student with a solid foundation of VoIP concepts and an awareness of common VoIP issues, Quality of Service measurement, scoring of voice calls, and solutions to common VoIP problems.
2 Days, $1500
Course Highlights
• Anatomy of a call
• Types of latency and jitter
• Call quality scoring
• Bursts and gaps
• Points of network visibility
• VoIP best practices
• Reassembling voice streams
